Follow a simple guide to install, activate, and manage your plan.
How can we help you today?
Learn what eSIMs are, how they work, and why travellers choose them.
An eSIM is a digital SIM built into your device that connects you to mobile networks without a physical card.
Most modern iPhones, Android phones, and tablets support eSIM. You can check compatibility in your settings or on our device list.
An eSIM (embedded SIM) is a digital SIM card that can be installed directly into your smartphone or other mobile devices. It is an alternative to the physical SIM card you’re used to. If you’re wondering for further information on “What is an eSIM?” and its advantages, read more to discover how it can benefit you.
Yes, you can use both at the same time, making it easy to stay connected on one device.
SwiftySim eSIMs work in 190+ countries, giving you reliable data wherever you travel.
Our eSIMs are for data only. Apps like WhatsApp and Skype still use your regular number.
See how to activate, manage data, tether, and switch networks abroad.
Go to your device settings, select mobile data, and turn on your SwiftySim profile with data roaming.
Activate it once you arrive at your travel destination to make sure the plan works as intended.
Yes, most plans allow sharing data with laptops or other devices.
Yes, WhatsApp keeps your existing number, even while using an eSIM for data.
Yes, you can toggle between them in your device’s mobile settings anytime.
No. eSIMs rely on mobile networks and won’t work with in-flight or ship satellite networks.
Fix scanning errors, signal drops, and common activation problems.
Make sure you’re scanning from another screen and that your device is connected to the internet.
No. Each QR code can only be scanned once and is locked to your device.
Unfortunately, deleted eSIMs cannot be recovered. Please contact our support team for help.
Check that data roaming is enabled and your SwiftySim plan is set as the default for mobile data.
Try restarting your phone or switching to another available network in your settings.
Yes, a stable Wi-Fi or mobile connection is required during installation.
Follow a simple guide to install, activate, and manage your plan.
You’ll receive a QR code via email. Scan it from your device settings to install the profile.
Yes, install it in advance, but activate it once you land at your destination.
Yes, you can enter the SM-DP+ address and activation code manually if needed.
In most cases, yes. Restarting ensures the new data plan is properly applied.
You’ll see the SwiftySim profile in your mobile data settings once installed.
Double-check your internet connection and QR code. If the issue continues, contact our 24/7 support team.
Choose your destination and activate in minutes.
